Updated May 11, 2026
At Madix, Inc., we value transparency, accessibility, and usability. This Privacy Policy explains how we collect, use, and share your personal data when you visit www.madixinc.com (the “Website”). By using our Website, you agree to the terms outlined below.
1. Acceptance of Terms
Welcome to the website of Madix, Inc. (“Madix”) at www.madixinc.com (the “Website”). Your use of the Website is governed by and subject to these Terms and Conditions. Please review them carefully.
By accessing, viewing, or using the Website or any materials available through the Website, you agree—personally and on behalf of any company or organization for whom you act—that you have read, understood, and intend to be legally bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you are not authorized to use the Website and must exit immediately.
2. Changes to Terms
Madix reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
3. Privacy and Data Collection
Your use of the Website is also governed by our [Privacy Notice], which is incorporated herein by reference.
Aggregate Data: We collect aggregate and non-personal information during your visit (such as traffic patterns and page views). This data does not identify individual visitors and is used solely to improve our website experience.
4. Intellectual Property
All content, works of authorship, functional components, and information appearing on this Website are protected by law, including U.S. copyright and trademark laws.
- Trademarks: All names, logos, service marks, and slogans are the property of Madix. You are prohibited from using these marks without express written permission from Madix.
- Limited License: Madix grants you a limited, non-exclusive, non-transferable license to access the Website and copy information strictly relating to your own commercial dealings with Madix (e.g., account information).
5. Prohibited Use
You expressly agree not to:
- Access or attempt to access data relating to Madix’s dealings with third parties.
- Resell Website content or use data mining, robots, or similar data gathering tools.
- Decompile, reverse engineer, disassemble, or create derivative works from any portion of the Website.
- Exploit the Website for any commercial purpose beyond managing your direct business relationship with Madix.
6. International Use and Export Controls
The Website is controlled and operated from Madix’s offices within the United States. Madix makes no representation that materials are appropriate for use in other locations. Users accessing the Website from outside the U.S. do so at their own risk and are responsible for compliance with local laws.
Export Compliance: Software and technology from this Website are subject to U.S. export controls. No software may be downloaded or exported to any country or individual prohibited by the U.S. Department of the Treasury or the U.S. Commerce Department. By using this Website, you warrant that you are not located in, or a national of, any restricted country or on any restricted parties list.
7. Third-Party Links
The Website may contain links to independent third-party websites. Madix has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. A link does not imply endorsement by Madix.
8. Disclaimer of Warranties and Limitation of Liability
“AS IS” BASIS: THIS WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, AND SERVICES ARE PROVIDED BY MADIX ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING.
WARRANTY DISCLAIMER: TO THE FULL EXTENT PERMISSIBLE BY LAW, MADIX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MADIX DOES NOT WARRANT THAT THE WEBSITE, SERVERS, OR EMAIL SENT FROM MADIX ARE FREE OF VIRUSES OR HARMFUL COMPONENTS.
LIMITATION OF LIABILITY: MADIX WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES; IF THESE LAWS APPLY TO YOU, SOME DISCLAIMERS MAY NOT APPLY.
9. Applicable Law
By visiting the Website, you agree that the laws of the State of Texas, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute that might arise between you and Madix.
10. Specific Terms for Freight Forwarders
The following terms apply to freight forwarders (“Forwarders”) utilizing Madix’s web-based tools to track shipments for Madix Customers.
A. Restricted Activities: Forwarders shall not engage in activity that is fraudulent, defamatory, or damaging to the Website’s infrastructure. Forwarders are strictly prohibited from:
- Accessing Customer information without express consent.
- Using Website information to solicit Madix Customers.
- Viewing shipments for which they have no commercial obligation.
B. Confidentiality: Forwarders must maintain strict confidentiality of all “Confidential Information” (including passwords, order amounts, costs, and shipping details). This information is proprietary to Madix and shall not be disclosed to any third party or government agency without prior written consent from Madix.
C. Breach of Terms: Madix reserves the right to immediately revoke access, suspend services, or terminate accounts if a Forwarder breaches these terms or the confidentiality covenants.
D. Indemnity: You agree to indemnify and hold Madix, its affiliates, and employees harmless from any claim or demand (including reasonable attorneys’ fees) made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.
11. Legal Compliance
All parties shall comply with all applicable domestic and international laws, statutes, and regulations regarding the use of Madix services and the Website.