Prices

All prices are subject to change without notice. Every effort will be made to give advance notice of any increase through notification from the home office. The customer will receive an acknowledgement showing prevailing prices at the time the order is processed. State or other sales or use taxes, freight and surcharges will be charged when applicable. Freight quotes may be provided based upon information available at time of quote, but are not guaranteed. Active freight charges will be billed if applicable. When market conditions dictate, a surcharge may be implemented. All quotations automatically expire at the end of 30 days.

Terms

Cash in advance prior to production or net 30 days if open account status is approved by Madix Credit Department. MasterCard, Visa, and American Express are accepted.

Acceptance

All orders, contracts, and agreements are subject to Madix's acceptance and approval. Madix shall not be liable for any delay in the performance of any order, contract, in the delivery of any goods, or for any damages resulting from such delay, when such delay is directly or indirectly caused by or due to fire, flood, accident, riot, act of God, war, governmental decree or order, strike, labor difficulties, shortage of labor, fuel, power, material or supplies, transportation delay or any other delay or causes (whether or not similar to any of those herein before specified) beyond our reasonable control. Order acceptance will be per the conditions and terms outlined in Madix's acknowledgement. Mailing of the acknowledgement will signify Madix's acceptance of the order.

Minimum Charge

All orders less than $50.00 net (merchandise only) will be invoiced at $50.00.

Charges and Cancellations

Customer requested changes and cancellations are subject to approval by Madix. Every reasonable effort will be made to accommodate these requests without additional cost to the customer. Any manufacturing or engineering costs incurred will be charged to the customer. Orders produced and delayed for more than one week may incur charges for demurrage, unloading, or other storage costs. Madix will advise customers of the estimated charges at the time changes or cancellations are made.

Shipments

Method and route of shipment are at Madix's discretion unless Madix is furnished with complete shipping instructions at least ten (10) days before the scheduled shipping date. Freight is FOB/EXW Madix shipping point.

Freight Claims

For common carrier shipments, claims must be made directly with the carrier by the recipient. Listed are the types of losses which may occur, and your responsibility in handling them: Loss of Freight: It is the receiver's responsibility to count the freight at the time of delivery. Any exception must be noted on the carrier's delivery receipt at time of delivery. Damage of Freight: As with a loss of freight, damage of freight must be noted on the carrier's delivery receipt at the time of delivery. It is the receiver's responsibility to make sure that the freight is inspected for visible damage and that the number of pieces damaged is marked on the carrier's delivery receipt. Failure to note visible damage at the time of delivery will result in non-payment of a damage freight claim. Salvage must be held for the carrier. Concealed Damage: If goods are received in apparently good condition but there is concealed damage, it is the customer's responsibility to contact your Madix Service Representative within 15 calendar days from delivery. Customer must keep the product and the packaging so that an inspection may be conducted by the carrier. Failure to handle a concealed damage claim in this manner could greatly reduce the amount recovered from the carrier.

Returned Goods

Returned Goods requests must be submitted to Madix, Inc. within 60 days after receipt of product. Authorization must be in writing on Madix's RGA (Return Goods Authorization) form. Goods must be received within 30 days of RGA issue date for credit. Only Code A products finished in returnable colors as indicated on the finish policy pages will be considered for return, and only items in unused, in resalable condition, and in the original packaging. No special size, color, or specially manufactured parts or products are eligible for return unless sent to the customer as the result of an error by Madix. Only merchandise listed on the RGA will be accepted for conditional return. Credit will not be issued for that portion of merchandise that is not considered resalable. A handling and restocking charge of 25% of the invoice price will be charged for all approved returns. Submit requests to your Madix Sales Representative or Customer Service Department prior to returning any merchandise. All returns must be have the customer name and Madix RGA number prominently displayed on each package. Product to be shipped prepaid at customer's expense unless prior approval has been received from an authorized Madix Representative.

Warranty

We warrant to the original purchaser that all products manufactured by Madix are free from defects in material and workmanship. This warranty is invalid if products or parts are modified or used in a manner other than the intended purpose. Our obligation under this warranty is limited to repairing or replacing of any part or parts which shall, within one (1) year after delivery to the original purchaser, be demonstrated to be defective under normal use and service. This warranty is in lieu of all other warranties, expressed or implied, and of all other obligations or liabilities of any kind on Madix's part, and no modification of this warranty shall be valid or binding unless in writing and signed by an officer of Madix, Inc.